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Billing Terms and Conditions

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. VOLTAGETRANSFORMERS.COM reserves the right at any time after receipt of your order to accept or decline your order for any valid reason . All orders placed over $1000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Service and Support

Our products are all very user friendly and don't require additional technical support or service for non-technical consumers.  But, in case of need, all requests for technical service and support should be made by E-Mail or by Phone.

Payment Methods

Credit Cards - We accept all major credit cards including, Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases with VOLTAGETRANSFORMERS.COM. Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.

Purchase By Wire Transfer Please e-mail sales for wire transfer instructions.

Order By Phone Our phone order center is open 5 days a week   The  direct  number is 910-338-0418. The Toll Free number is 1-866-582-5620 (US & Canada only).  You will need to have the manufacture part number, your email address, credit card information, and a daytime phone number.  

Sales Tax Only for NC and FL state residents. All orders shipped to Canada are subject to sales tax.